FAQ

At this time we do curbside pick-up. If for some reason you cannot come to the store contact us and we will do our best to get your purchase to you if you are ordering from the Portland Metro area.

If for any reason you are not satisfied with your purchase you may return it to us in original condition, within 14 days of receiving the item, for store credit.

Unless the return is a result of our error or damage in shipping, we do not credit original or return shipping costs.

All sale items are {Final Sale} and are not eligible for exchange or return.

You can reach us by email: info@cocoandtoulouse.com or by phone: 503-236-5999

The store is located at 7015 SE Milwaukie, Portland OR 97202

Your credit card is completely safe. Protecting your information is our highest priority, we have developed several safeguards to keep your information completely confidential. We use secure Sockets Layer(SSL) technology to insure your safety. To check the security of your connection during checkout, look for the unbroken key or closed lock at the top of your browser window. This indicates SSL is active.

When you purchase from cocoandtoulouse.com, we collect customer information for a variety of reasons. We collect personal information such as name, financial institution, telephone number, email address and postal address so that we may process any transaction that you initiate with us.